Privacy policy

At MagicToyPark, we value your trust and take your privacy seriously. This Privacy Policy explains how https://magictoypark.com (collectively, “we,” “us,” or “our”) collect, use, share, and protect your information when you shop for our pet products or interact with our services.

Collection and Use of Personal Data

Personal Data means any information that can identify you directly or indirectly, such as your name, email, or payment details. It does not include data that has been permanently anonymized or aggregated.

We collect your personal data to ensure smooth shopping experiences, from purchasing pet toys and accessories to handling customer service inquiries.

Promoting Safety and Security

We operate under principles of legality, transparency, and data minimization. We use technical and administrative safeguards to protect your data, detect fraudulent activities, and ensure the safe use of our website and services.

What Personal Data We Collect

  1. Data you provide

    • When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect your:

      • Name, email, phone number

      • Shipping and billing addresses

      • Payment details (e.g., credit/debit card information)

  2. Data from your use of our services

    • When you browse our site, we may automatically collect:

      • Device and browser type

      • IP address

      • Usage and diagnostic data

      • Approximate location (e.g., via IP or device settings)

This helps us improve our website, personalize shopping, and recommend pet products relevant to you.

How We Use Your Data

  • Providing and improving services:
    To process your orders, deliver your purchases, and improve our range of pet products.

  • Communicating with you:
    To send updates on your orders, share promotional offers, and provide information about new products for your pets. You can opt out anytime.

  • Personalizing your experience:
    To recommend toys, treats, and accessories tailored to your pet’s needs.

Cookies

We use cookies and similar technologies to:

  • Personalize your shopping experience

  • Remember your cart items

  • Understand shopping behaviour

  • Deliver relevant offers and promotions

You can manage cookies through your browser settings, but disabling them may affect certain site functions.

Disclosure of Personal Data

We may share your personal data with trusted third-party service providers (e.g., payment processors, shipping carriers, and marketing platforms) to help us operate effectively.

We do not sell or rent your data to third parties for marketing purposes without your consent.

Data Disclosure, Storage, Transfer, and Processing

  • Legal obligations: We may disclose data to comply with Australian law.

  • Business transfers: In case of mergers or acquisitions, data may be transferred.

  • Security enforcement: We may share information to prevent fraud or illegal activity.

Children’s Privacy

Our website is intended for use by adults purchasing products for their pets. We do not knowingly collect data from children under 16. If we become aware of such data, we will delete it promptly.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Restrict how we process your data

  • Request a copy of your data in a portable format

  • Lodge a complaint with the relevant privacy authority

We may need to verify your identity before fulfilling requests.

Third-Party Websites

Our site may include links to other websites (e.g., pet care blogs or product partners). We are not responsible for their privacy practices, so please review their policies separately.

Data Security, Integrity, and Retention

We use encryption, firewalls, and secure servers to protect your data. We retain personal data only as long as necessary for business, legal, or regulatory purposes.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. By continuing to use our services, you agree to the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

📧 Email: info@magictoypark.com
📞 Phone: +61 8 8265 4542
📍 Business Address: 59 Main Street, Kalyan, South Australia 5308, Australia

At MagicToyPark, we’re committed to protecting your privacy while bringing joy and comfort to your pets. 🐾